Call: 407-322-8645
Fax: 407-322-2609

For Patients

Welcome, New Patients!

New patients please bring the following documents with you:

  • Private Health Insurance Identification card
  • OR Medicaid card
  • OR Medicare card
Please contact your insurance carrier prior to being seen for your initial primary care visit to assign a True Health provider as your  primary care physician (PCP). 

Please click on the Patient Documents Packet below, print, complete the form and bring to your scheduled new patient appointment. Thank you for choosing True Health as your new medical home.

Adult Demo Packet

Adult Demo Packet – Spanish

Adult Demo Packet – Creole

Pediatric Demo Packet

Pediatric Demo Packet – Spanish

Pediatric Demo Packet – Creole

OBGYN Demo Packet

OBGYN Demo Packet – Spanish

OBGYN Demo Packet – Creole

Adults Dental Packet

Adult Dental Packet – Spanish

Adult Dental Packet – Creole

Pediatrics Dental Packet

Pediatrics Dental Packet – Spanish

Pediatrics Dental Packet – Creole

If you do not have insurance, and wish to use our sliding fee scale, please bring the following documents to your appointment:

Identification Needed:

  • Valid Picture Identification

Income Documentation:

  • Income tax returns for the past year with W2’s and Schedules
  • OR Three (3) most recent paycheck stubs for each working member of the family
  • OR Unemployment check stub or the determination letter

As Appropriate:

  • Workerman’s Compensation (SSI) Income
  • SSI (Supplemental Security) Income
  • Child Support/Alimony
  • Full time student documentation (verification letter from school with credit hours and expiration date)

Patients who fail to produce the appropriate documentation for the Uninsured Sliding Fee Schedule will be informed that they are 20% pay patients. Any patient, who fails to provide the required documentation at their next visit will be required to pay full price.

What Our Patients Say

True Health was a great experience. The staff were very friendly and attentive! I didn't have a lot of time in my work schedule but True Health was able to fit me in and get me back to work on time. A very pleasant experience!John R
I took my child to True Health and was amazed by the level of care she received. The staff were super friendly and very informative. We were in and out in no time!Samantha S
True Health is my home when I get sick, I drive from the other side of town to the E. Colonial office because I trust them. Everyone from the front office, to the manager and of course, my Doctor are great! I wouldn't go anywhere else!Pedro C
I am very thankful to have such a good doctor [at True Health]. The nurses are super and very caring people... I always have a great visit.Diana S
I love my doctor! I feel that she is truly there to keep me healthy and to live life fully and enjoyably!Sarah W.
I was called in promptly with no hassles! My doctor has been treating me for over a year and has managed to diagnose and keep my diabetes and asthma under control.Sylvia P.
The first thing I look for is customer service and this center has always been performing excellent customer service! Always smiling and greeting me walking in the door, very helpful with my needs. I will always recommend this center because of the #1 service!F. Bell